A product can only be requested for return within 7 days after the item is delivered.
Products can only be returned under the following conditions:
- Product is unused, unworn, unwashed, undamaged and with all labels, back tags, and other tags still attached. Not applicable on cosmetics, intimate wear, swimwear, and discounted products marked under non-refundable.
- Product is damaged or defective
- Product received is completely different from what was ordered.
- Product looks different than how it is reflected on the product page. Not applicable on
cosmetics, intimate wear, swimwear, and discounted products marked under non-refundable.
Returned products will only be accepted in their original packaging.
Returns that are damaged or soiled will not be accepted and will be sent back to the
customer.